Return Policy

Return Policy

At RoyalTees, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following return policy:

1. Eligibility for Returns

• Items must be returned within 30 days of the delivery date.

• Products must be in their original condition, unused, and with all tags and packaging intact.

• Some items, such as blankets, bath & body, perfumes and purses are not eligible for return.

2. How to Initiate a Return

• To start a return, please contact our customer service team at RoyalTees.cs@gmail.com

or +1(806)620-8871.

• Provide your order number and the reason for the return.

• We will send you a return authorization and further instructions.

3. Return Shipping

• Customers are responsible for the return shipping costs unless the item is defective or incorrect.

• We recommend using a tracked shipping service, as we cannot guarantee that we will receive your returned item.

4. Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, a refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.

5. Exchanges

• If you wish to exchange an item for a different size or color, please follow the return process above, and place a new order for the desired item.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or a refund.

7. Contact Us

• For any questions regarding returns, please reach out to us at:

Thank you for shopping at RoyalTees. We appreciate your business!